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welcome

  1. It’s easy to do business with Synchrony.
    Your consumer financing program can help drive and convert traffic to grow your business. Get started by completing three simple steps today.

learn

  1. Understand financing options so you can help customers as they decide to buy.

    Learn about about different types of financing such as deferred interest, reduced interest, no interest and non-promotional sale so you and your team can easily talk to customers about the different types of financing.

    Download Compliance Documents

    Review the links below for important details as you get started with your consumer financing program.

  2. Deferred Interest

    Also known as “No Interest if Paid in Full”

    Minimum monthly payments are required, which may or may not pay off the promotional purchase by the end of the promotional period. This means in order to pay the promotion in full before the end of the promotional period, the cardholder may need to pay more than the minimum monthly payments.

    If monthly payments are made by their due dates and the purchase is paid in full within the promotional period, interest is not assessed on the promotional purchase.

    SEE CONSUMER SCENARIO

    Reduced Interest

    Often referred to as “Fixed Pay”

    A reduced interest rate is charged on the promotional purchase, regardless of the length of promotion

    Monthly payments on promotional purchase are the same every month

    SEE CONSUMER SCENARIO

    Non-Promotional Sale

    May also be called a “core” sale

    Entire purchase must be paid in the first billing cycle to avoid interest charges

    Just like purchases made with most general use credit cards

    No Interest

    Often referred to as “Equal Pay”

    No interest is charged on the promotional purchase, regardless of the length of promotion

    Monthly payments on promotional purchase are the same every month

    SEE CONSUMER SCENARIO
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get ready

  1. These instructions walk you through how to process credit applications and financed sales. This gives your customers a convenient way to pay and can help you increase sales.

    For additional instructions, see your Orientation Guide.

    Note: If you're planning to use a terminal instead of Synchrony's online Business Center, instructions will be provided on a training call, or in section 5 of the Orientation Guide above.

    For Installment Loan Programs

    Download User Guide to see how to process a loan application and contract.

     

     

  2. Process An Application

    It’s quick and easy for customers to apply for Synchrony consumer financing. This creates the opportunity for customers to finance their purchase. Review these steps to make sure you’re familiar with the information the applicant needs to provide and what you need to do.

    STEP-BY-STEP INSTRUCTIONS
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  3. To process an application, follow these steps

    1: Select “Sales Tools” from the top of the page and choose “New Credit Application” from the drop-down menu.

    2: Select a financing program from the drop-down menu that the application will be applied to.

    3: Enter your Employee ID (optional) and click “Next.” Certain financing programs require this information.

    4: Collect and enter the applicant information.

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  4. To process an application, follow these steps(2)

    5: Select “Sales Tools” from the top of the page and choose “New Credit Application” from the drop-down menu.

    6: Select a financing program from the drop-down menu that the application will be applied to.

    7: Enter your Employee ID (optional) and click “Next.” Certain financing programs require this information.

    8: Collect and enter the applicant information.

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  5. Process A Sale

    It’s simple for your customers to use Synchrony financing to make a purchase. Once your customer is approved, process the transaction to complete the sale.

    STEP-BY-STEP INSTRUCTIONS
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  6. To process a sale, follow these steps

    1: At the top of the page, select “Sales Tools.” Choose “Enter a Transaction” from the drop-down menu.

    2: Select a financing program from the drop-down menu that the transaction will be applied to.

    3: Choose your transaction type.

    4: Enter the customer’s account number. You can swipe their card, key in the number manually, or look up the account.

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  7. To process a sale, follow these steps(2)

    5: Select if the card is present or not present. Select the “Next” button.

    6: Enter the purchase amount.

    7: Enter the first and last name of the cardholder. (If you looked up the cardholder’s account, their name will appear. You may need to select the exact name that matches the cardholder.)

    8: Trans/Promo Code: Enter the desired 3-digit promotion code to use with this transaction. If a preferred list of promotions has been set up for use, choose the desired promotion code from the drop-down menu.

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  8. To process a sale, follow these steps(3)

    9: Select the “Next” button. The transaction has been submitted!

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register

Business Center is a website that provides everything you need to run your consumer financing program. This is where you'll submit a credit application, process a sale, run bank reconciliation reports, and more to help grow your business.

What You’ll Need to Register:

Your 9-digit or 16-digit Synchrony Financial Merchant ID Number (MID) provided in your Welcome Email.

Your bank account number to connect your account so that Synchrony can fund your financed sales.

After Registration:

You’ll get a call from us to confirm you understand the information you’ve reviewed and offer additional training.

Synchrony provides signage to you free of charge to promote your financing program. You’ll receive an instructions via mail along with other printed materials about your program.

Start offering financing today! REGISTER FOR BUSINESS CENTER NOW!